PRIVACY POLICY
Last updated: 7th May 2026
RootRise Consulting operates this website and all related information, content, features, tools, products and services (the “Services”) to provide customers with a tailored online experience. The Services are powered by Wix, which enables us to deliver them.
This Privacy Policy explains how we collect, use and share your personal information when you use the Services, make a purchase or enquiry, or otherwise communicate with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will apply in relation to your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you confirm that you have read and understood how your information is collected, used and disclosed as described below.
Personal Information We Collect or Process
When we refer to “personal information”, we mean information that identifies you or could reasonably be linked to you. This does not include anonymous or fully de-identified information.
Depending on how you interact with the Services and applicable law, we may collect:
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Contact details, including your name, address, telephone number and email address
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Communications with us, including enquiries and support requests
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Device information, such as browser type, IP address, device identifiers and network information
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Usage information, including how you access and interact with the Services
Personal Information Sources
We may collect personal information:
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Directly from you when you use the Services or contact us
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Automatically through cookies and similar technologies when using our website or Services
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From service providers acting on our behalf
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From partners or other third parties
How We Use Your Personal Information
We may use your personal information to:
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Provide and Improve Services - To deliver the Services, manage accounts, remember preferences and improve user experience.
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Marketing and Advertising - To send promotional communications and display relevant advertising on our website or other platforms.
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Communicate With You - To respond to enquiries, provide support and maintain our working relationship with you.
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Legal and Compliance Reasons -To comply with legal obligations, respond to lawful requests, enforce our policies and protect our rights, users and Services.
How We Disclose Personal Information
We may share personal information in the following circumstances:
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With business and marketing partners who provide advertising or marketing services
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Within our corporate group or with affiliated organisations
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During business transactions such as mergers or restructuring
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Where required by law or legal process
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To protect our rights, users or Services
Partners and third parties will process your information in line with their own privacy policies.
Third Party Websites and Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy, security or content of those sites. We recommend reviewing their policies before providing personal information. Information shared on public or social platforms may be visible to others and used without restriction by third parties.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from anyone under the legal age in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can remove it.
Security and Retention of Your Information
No online system can guarantee complete security, and information sent over the internet may not always be secure during transmission. Please avoid sending sensitive information through unsecured channels.
We retain personal information only for as long as necessary to:
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Provide the Services
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Maintain accounts
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Meet legal obligations
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Resolve disputes
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Enforce agreements and policies
Your Rights and Choices
Depending on your location, you may have rights including:
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Access to the personal information we hold about you
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Correction of inaccurate information
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Deletion of your personal information
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Transfer of your information to another provider
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Restriction or objection to certain processing activities
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Withdrawal of consent where processing relies on consent
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Opting out of targeted advertising or marketing communications
You can unsubscribe from marketing emails at any time using the link provided in our emails.
We may still send important service-related communications where necessary.
We may need to verify your identity before processing requests.
UK and EEA Rights
If you are based in the UK or European Economic Area, you may also have the right to:
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Object to certain processing activities
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Request restriction of processing
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Withdraw consent at any time
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Withdrawal of consent does not affect any processing carried out before consent was withdrawn.
Complaints
If you have concerns about how we process your personal information, please contact us using the details below.
You may also have the right to complain to your local data protection authority.
For UK users, this is typically the Information Commissioner's Office.
International Transfers
Your personal information may be stored or processed outside your country of residence.
Where information is transferred outside the UK or EEA, we use recognised safeguards such as Standard Contractual Clauses or equivalent legal mechanisms where required.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal or regulatory changes. Updated versions will be posted on this website with a revised “Last updated” date where applicable.
Contact
If you have questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact jason@rootriseconsulting.org. For the purposes of applicable data protection law, RootRise Consulting is the data controller of your personal information.