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PRIVACY POLICY

Last updated: 7th August 2026

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INTRODUCTION

RootRise Consulting is the trading brand through which independent consultants provide professional consultancy services.

This Privacy Policy explains how we collect, use, store and share your personal information when you visit our website, contact us, enquire about our services or work with us.

Our website is hosted by Wix, which provides the platform on which this website operates.

This Privacy Policy should be read alongside our Cookie Policy, which explains how we use cookies and similar technologies on our website.

By using our website or contacting us, you acknowledge that you have read and understood this Privacy Policy.

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PERSONAL INFORMATION WE COLLECT

Depending on how you interact with us, we may collect personal information including:

  • your name;

  • organisation name;

  • the country your organisation is based in

  • job title;

  • email address;

  • telephone number;

  • information you provide through enquiries, contact forms or correspondence;

  • information relating to consultancy projects where necessary to provide our services;

  • technical information such as your IP address, browser type, device information and website usage data collected through analytics and cookies.

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HOW WE COLLECT YOUR INFORMATION

We collect personal information:

  • directly from you when you contact us or complete a website form;

  • when you communicate with us by email or during meetings;

  • automatically through cookies and website analytics;

  • from publicly available sources where relevant to our services.

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HOW WE USE YOUR INFORMATION

We use your personal information to:

  • respond to enquiries;

  • provide consultancy services;

  • prepare proposals and agreements;

  • communicate with you throughout our work together;

  • manage invoices and business administration;

  • improve our website and user experience;

  • send occasional updates about our services, insights or other relevant content where you have requested them or where permitted by law;

  • comply with legal and regulatory obligations.

We only process personal information where we have an appropriate lawful basis for doing so under applicable data protection legislation.

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SHARING YOUR INFORMATION

We do not sell your personal information.

We may share your information only where necessary:

  • with trusted service providers who support our business operations, such as website hosting, email services and analytics providers;

  • with suitably qualified associates or subcontractors engaged to assist in delivering agreed consultancy services, where appropriate and subject to appropriate confidentiality obligations;

  • where required by law or legal process;

  • where necessary to protect our legal rights, users or the security of our website and services.

Any third parties processing personal information on our behalf are expected to handle that information securely and in accordance with applicable data protection laws.

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WEBSITE ANALYTICS AND COOKIES

Our website uses cookies and similar technologies to help it function correctly, understand how visitors use the website and improve the services we provide.

We use website analytics tools, including Wix Analytics and Google Analytics, to help us understand website performance and visitor behaviour. We also use Bing Webmaster Tools to help monitor and improve our website's visibility in search engines.

You can control cookies through your browser settings or, where available, through our website's cookie preferences. Please note that disabling certain cookies may affect the functionality of the website.

For more information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

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MARKETING COMMUNICATIONS

If you choose to receive updates from us, we may occasionally send information about our services, insights or other relevant content.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.

We may still contact you regarding enquiries, active projects or other service-related matters.

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THIRD-PARTY WEBSITES

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites and encourage you to review their privacy policies before providing personal information.

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CHILDREN'S PRIVACY

Our website and services are intended for organisations and adults. We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

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SECURITY

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

While we take reasonable precautions, no method of transmitting information over the internet can be guaranteed to be completely secure.

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DATA RETENTION

We retain personal information only for as long as necessary to:

  • provide our services;

  • fulfil contractual obligations;

  • comply with legal or regulatory requirements;

  • resolve disputes;

  • enforce our agreements.

When information is no longer required, it will be securely deleted or anonymised where appropriate.

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YOUR RIGHTS

Depending on where you are located, you may have the right to:

  • request access to your personal information;

  • request correction of inaccurate information;

  • request deletion of your personal information;

  • request restriction of processing;

  • object to certain processing activities;

  • withdraw consent where processing relies upon consent;

  • request a copy of your personal information in a portable format.

If you wish to exercise any of these rights, please contact us using the details below.

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UK AND EEA RESIDENTS

If you are located in the United Kingdom or the European Economic Area, your personal information is processed in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

You also have the right to lodge a complaint with your local supervisory authority.

For UK residents, this is the Information Commissioner's Office (ICO).

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INTERNATIONAL TRANSFERS

Some of our service providers may process personal information outside your country of residence.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in accordance with applicable data protection laws.

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CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or business operations.

The latest version will always be published on this page together with the date it was last updated.

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CONTACT

If you have any questions about this Privacy Policy or how your personal information is handled, please contact jason@rootriseconsulting.org

For the purposes of applicable data protection law, the consultant providing services under the RootRise Consulting brand will be the data controller for personal information processed in connection with those services. The relevant data controller will be identified in your proposal, agreement or other written correspondence.

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